The museum is designed to be fully accessible to visitors with disabilities. The entrance for disabled visitors is located on Lungarno Anna Maria Luisa de’ Medici 2; it is necessary to request the intervention of an operator through the intercom.
Two lifts and two stairlifts provide wheelchair access to the floors (up to 325 kg).
If necessary, there is a manual wheelchair available for visitors.
On all floors of Palazzo Castellani there are equipped toilets.
